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Privacy Policy

๐Ÿ”’ Privacy Policy & Terms of Service

Last Updated:ย  16/06/2025

Welcome to Ooh La La Play โ€” your trusted source for adult wellness and pleasure products.

By using our website or placing an order, you agree to the following Terms and Privacy conditions.

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๐Ÿ‘ค Eligibility

  • You must be 18 years or older to access or purchase from this website.

  • By using this site, you confirm that all information you provide is accurate and truthful.

๐Ÿ“ฆ Order Fulfillment

  • Products are fulfilled by third-party global suppliers (primarily from AliExpress).

  • Orders are processed within 1โ€“3 business days.

  • Delivery times range from 10โ€“25 business days depending on location.

  • Tracking numbers will be provided where available.

  • You are responsible for any customs duties or import taxes in your

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๐Ÿ” Returns & Refunds

Due to the intimate nature of our products, we maintain strict hygiene policies:

  • No returns or exchanges unless the item is damaged or defective.

  • If you receive a faulty item, notify us within 7 days of delivery. Include a photo of the issue.

  • Refunds, if approved, will be issued to your original payment method.

๐Ÿ“ง Contact: oohlalaplay@gmail.com

๐Ÿช Cookies & Tracking

Our website uses cookies to:

  • Enhance site functionality (e.g., cart and login)

  • Analyze visitor behavior

  • Improve marketing efforts

You can manage cookie preferences through your browser settings.

๐Ÿ” What Information We Collect

We may collect:

  • Name, email, phone number

  • Billing/shipping address

  • Purchase history and cart details

  • Technical data (e.g., browser, device type, IP address)

  • Behavior (e.g., pages viewed, items clicked)

We do not store your full payment details. Payments are processed securely via third-party gateways.

๐Ÿ’ณ Payment Processing

We use trusted, PCI-compliant gateways to securely process transactions, including:

  • SegPay โ€“ A global leader in adult-compliant card payments

  • Paxum โ€“ A secure e-wallet service

  • NOWPayments/CoinGate โ€“ For cryptocurrency transactions (optional)

All payments are processed over encrypted connections, and we do not store card or financial data on our servers.

๐ŸŒ International Data Transfers

We may share your shipping information with our fulfillment partners solely for order delivery.

Because we work with global payment processors and suppliers, your data may be transferred outside your country. All data is handled securely and in compliance with privacy laws such as GDPR.

๐Ÿ“œ Your Rights

You have the right to:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent to data use

  • Lodge a complaint with your local data authority

To exercise your rights, contact us at:
๐Ÿ“ง oohlalaplay@gmail.com

โš ๏ธ Disclaimer

  • Ooh La La Play is not responsible for misuse of products.

  • All items are sold for lawful personal use only.

  • Use of this website is at your own risk.

๐Ÿ”„ Policy Updates

We may update this Privacy Policy and Terms at any time. We encourage you to review this page regularly.

Last Updated: 16/06/2025