Terms and Conditions
Welcome to Ooh La La Play!
By using our website and placing an order, you agree to the following terms:
– All products are sold for personal use only.
– You must be 18 years or older to browse or purchase from this website.
– We reserve the right to refuse service to anyone for any reason.
– Orders are fulfilled by third-party suppliers. Delivery time ranges from 10 to 25 days.
– We are not responsible for customs duties or import taxes in your country.
For any concerns, contact us at [your email].
Refund & Return Policy
Due to the personal nature of our products, **we do not accept returns or exchanges** unless the product arrives damaged or defective.
If your product is damaged, contact us within 7 days of receiving it with a photo of the issue.
Refunds will only be issued in the case of a faulty item and will be processed back to your original payment method.
Email: [your email]
Shipping Policy
– We offer worldwide shipping for free or at a low flat rate.
– Orders are processed within 1–3 business days.
– Delivery takes 10–25 business days depending on your location.
– Products are shipped directly from our supplier warehouses.
Tracking may be provided depending on the supplier.
We are not responsible for delays caused by customs or postal services.
Cookies & Tracking
Our site uses cookies to:
Personalize your experience
Track performance and analytics
Enable functionality such as cart management
You can control cookie preferences in your browser settings.
Information We Collect
We may collect and store the following information:
Name and contact details (email, phone, address)
Shipping and billing information
Payment details (processed securely through third-party providers)
Browsing behavior and preferences (via cookies and analytics)
💳 Payment Processing
We use third-party secure payment processors to handle all transactions, including:
Verotel – A global adult-industry-friendly payment gateway
Paxum – A secure digital wallet solution
Cryptocurrency Gateways – Such as NOWPayments, CoinGate, or BTCPay (optional)
Note: We do not store any payment card details on our servers. All sensitive financial information is securely processed and handled by the respective payment providers in compliance with global data security standards.
📦 Order Fulfillment
Orders are fulfilled by third-party suppliers (mainly from AliExpress). We may share shipping details (name, address, phone number) with our suppliers only for the purpose of delivering your order.
We do not sell, rent, or misuse your personal data.
🌐 International Data Transfers
Because our suppliers and payment processors may operate globally, your data may be transferred and processed in countries outside your own. We ensure that all data is handled securely and in accordance with applicable privacy laws.
🙋 Your Rights
You can:
Request access to your data
Ask for corrections or deletion
Withdraw your consent at any time
To exercise your rights, contact us at:
📧 Email: ashenmadalagama01@gmail.com
📢 Updates to This Policy
We may occasionally update this Privacy Policy. We recommend reviewing this page periodically to stay informed.